We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organization. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.
Job Overview
As our Senior UX Researcher, you will play a crucial role in shaping the user experience of our products and services. Your primary responsibility will be to conduct in-depth research to gain insights into user behavior, needs, and preferences. By leveraging your expertise in user-centered design methodologies, you will guide the development of intuitive and engaging experiences that meet user expectations and business goals. You will collaborate closely with cross-functional teams, including designers, product managers, and engineers, to ensure the successful implementation of user-focused solutions.
Roles and Responsibilities:
1. Lead and conduct user research activities, such as user interviews, surveys, usability testing, and contextual inquiries, to uncover user needs and behaviors.
2. Analyze and interpret qualitative and quantitative research data to identify patterns, trends, and insights that inform the design and development process.
3. Create and maintain user personas, journey maps, and other artifacts that effectively communicate user behavior and motivations.
4. Collaborate with designers, product managers, and engineers to translate research findings into actionable design recommendations and improvements.
5. Conduct competitive analysis and benchmarking to identify industry best practices and opportunities for innovation.
6. Advocate for the user by providing evidence-based recommendations and influencing design decisions throughout the product development lifecycle.
7. Collaborate with the UX team to develop and evolve research methodologies and processes, ensuring continuous improvement and innovation.
8. Mentor and provide guidance to junior researchers, fostering their growth and development.
9. Stay updated with the latest trends and advancements in UX research, and proactively apply new methodologies and tools to enhance research practices.
Requirements
1. Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field.
2. Proven experience (3+ years) in conducting user research for digital products or services
3. Strong knowledge of qualitative and quantitative research methodologies, with expertise in usability testing, user interviews, surveys, and other UX research techniques.
4. Proficiency in analyzing and interpreting research data, extracting meaningful insights, and presenting findings to stakeholders in a clear and compelling manner.
5. Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
6. Strong problem-solving skills and ability to think critically, leveraging research insights to inform design decisions.
7. Proficiency in using industry-standard UX research tools, such as user testing platforms, survey tools, and data analysis software.
8. Experience with remote research methods and tools is a plus.
9. Ability to manage multiple projects simultaneously and prioritize tasks effectively.
10. Leadership skills and the ability to mentor and guide junior researchers.
What Junglee Games offers for this role
About Junglee Games
Junglee Games is a leader in the skill-gaming space, with over 100 million registered players. Founded in San Francisco in 2012 and part of the $30 Bn Flutter Entertainment Group, Junglee Games is the fastest-growing skill games company in Southeast Asia. Some of our notable games are Junglee Rummy, Howzat, Junglee Poker, and Carrom Stars.
Our mission is to build entertainment for millions of people around the world and help them connect with each other through high-quality games. We focus on creating exhilarating and immersive gaming experiences and also incorporate social features to promote interaction and competition among players. Our games are available on multiple platforms, including web browsers, and Android and iOS devices.
Since our inception, we have drawn 700+ of the world’s most talented people into our ranks. Our team has worked on international AAA titles like Transformers, Star Wars: The Old Republic, Real Steel, Rio, Mech Conquest, and Dueling Blades. Our designers have worked on some of Hollywood’s biggest hits, including the movie Avatar.
Junglee Games is not just a gaming business. It is a blend of data science, innovation, cutting-edge technology, and, most importantly, a value-driven culture that is creating the next set of conscious leaders. An equal-opportunity employer, Junglee Games has been certified as a Great Place to Work for four years in a row. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Junglee Games has received various accolades for its contribution to the online gaming space. The company continues to innovate and develop new games, expanding its presence in the global gaming market.
Website: https://www.jungleegames.com/